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How to Diagnose Slow Internet
Test speed, check devices, and identify bottlenecks.
This guide is part of our . Follow the steps below for detailed instructions. For more resources, visit our and . Need hands-on help? for a free consultation.
Published 2/1/2025
2 min read
Test speed, check devices, and identify bottlenecks. This guide explains the process in plain language so you can follow along without technical expertise.
What You Need
Before you start, make sure you have access to the device or account in question. For most tasks, you'll need your usual login details. If you're making changes at work, check whether you need approval from your IT team first.
Steps to Follow
Gather what you need before starting—whether that's cables, login details, or access to the right app.
Open the main settings, app, or menu where you'll make changes. On Windows, that's often Settings or Control Panel; on Mac, System Preferences or System Settings.
Follow the on-screen prompts or menus. Take your time and read each option before clicking.
Apply your choices and save. If there's a test or preview option, use it to confirm things work.
Verify that everything works as expected. If something doesn't look right, you can usually change it back.
When in doubt, note what you changed so you can reverse it or ask for help.
Tips
Keep these in mind as you work through the process:
Write down any usernames or passwords you create, and store them somewhere safe.
If something goes wrong, don't panic. You can often undo changes or restore a backup.
Keep your software and devices updated. Many issues are fixed in the latest versions.
When to Get Help
If you run into something you're not comfortable doing, or if the problem is more complex than expected, it's smart to ask for help. BitBlockIT offers IT support for Orange County and Southern California businesses. We can handle setup, troubleshooting, and ongoing support so you can focus on your work.
If you need hands-on help implementing any of these steps, contact us for a free consultation.
Need hands-on help with this?
Our team provides Business Communications and IT Support for Orange County and Southern California businesses. for a free consultation.
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