BitBlockIT provides managed IT services, cybersecurity, cloud solutions, and IT consulting for Orange County and Southern California businesses. This page may describe our services, areas we serve, resources, blog, or contact information.
Simple, Transparent Pricing
Predictable per-PC pricing that scales with your business. No hidden fees, no surprises.
BitBlockIT uses a simple per-PC (workstation and laptop) pricing model so you know exactly what you will pay each month. Servers and network equipment are typically billed separately, and we are happy to provide a detailed quote based on your environment. We offer flexible month-to-month agreements with no long-term contracts required. Our plans are designed to scale with your business—whether you are a small office or a growing organization that needs 24/7 support and dedicated account management. Below you will find an overview of our tiers; for a custom quote or to discuss add-ons such as cybersecurity audits or cloud migration, contact us.
Basic
Essential IT support for small businesses
$35per PC/month
- Remote support & troubleshooting
- Basic system monitoring
- Business hours support (8 AM - 6 PM)
- Email & phone support
- Software updates & patches
- Virus & malware protection
- Monthly reporting
What's in the next tier: On-site support, extended hours, backup & recovery
Premium
Comprehensive support with on-site service
$50per PC/month
- Everything in Basic
- On-site support visits
- Advanced monitoring & alerts
- Extended hours support (7 AM - 8 PM)
- Priority response times
- Proactive maintenance
- Quarterly IT reviews
- Backup & recovery services
- Network management
What's in the next tier: 24/7 support, dedicated account manager, custom SLA
Enterprise
Tailored solutions for larger organizations
Custompricing
- Everything in Premium
- 24/7 support & monitoring
- Dedicated account manager
- Custom SLA agreements
- On-site visits as needed
- Strategic IT consulting
- Security audits & assessments
- Cloud migration support
- Custom solutions development
- Unlimited support tickets
Frequently Asked Questions
Billing & payment
Invoices are sent to your account email. Update your payment method in the client portal or contact us to change billing details.
- How is pricing calculated?
- Pricing is based on the number of PCs (workstations and laptops) in your organization. Servers and network equipment are typically billed separately. Contact us for a detailed quote based on your specific needs.
- Are there any setup fees or long-term contracts?
- Setup fees vary depending on your initial requirements. We offer flexible month-to-month agreements with no long-term contracts required. Some Enterprise clients may prefer annual agreements with discounted rates.
- What's included in "support"?
- Support includes troubleshooting, software installation, configuration changes, security updates, and general IT assistance. Hardware purchases and major projects (like migrations) are typically billed separately or quoted as projects.
- Can I change plans later?
- Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. We'll work with you to find the right plan as your needs evolve.
- Do you support Macs and other devices?
- Yes, we support Windows, macOS, and Linux systems. Mobile devices (phones, tablets) can be included in your plan for an additional fee. Contact us to discuss your specific device mix.
Have more questions? Check our FAQ, book a demo, or contact us and we'll be happy to help.
