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Simple, Transparent Pricing

Predictable per-PC pricing that scales with your business. No hidden fees, no surprises.

BitBlockIT uses a simple per-PC (workstation and laptop) pricing model so you know exactly what you will pay each month. Servers and network equipment are typically billed separately, and we are happy to provide a detailed quote based on your environment. We offer flexible month-to-month agreements with no long-term contracts required. Our plans are designed to scale with your business—whether you are a small office or a growing organization that needs 24/7 support and dedicated account management. Below you will find an overview of our tiers; for a custom quote or to discuss add-ons such as cybersecurity audits or cloud migration, contact us.

Basic

Essential IT support for small businesses

$35per PC/month

Remote support & troubleshooting
Basic system monitoring
Business hours support (8 AM - 6 PM)
Email & phone support
Software updates & patches
Virus & malware protection
Monthly reporting

What's in the next tier: On-site support, extended hours, backup & recovery

Get Started

Premium

Comprehensive support with on-site service

$50per PC/month

Everything in Basic
On-site support visits
Advanced monitoring & alerts
Extended hours support (7 AM - 8 PM)
Priority response times
Proactive maintenance
Quarterly IT reviews
Backup & recovery services
Network management

What's in the next tier: 24/7 support, dedicated account manager, custom SLA

Get Started

Enterprise

Tailored solutions for larger organizations

Custompricing

Everything in Premium
24/7 support & monitoring
Dedicated account manager
Custom SLA agreements
On-site visits as needed
Strategic IT consulting
Security audits & assessments
Cloud migration support
Custom solutions development
Unlimited support tickets

Contact Sales

Is Managed IT a Good Investment for Your Business?

Use our ROI calculator to see how managed IT compares to your current IT costs.

Frequently Asked Questions

Billing & payment

Invoices are sent to your account email. Update your payment method in the client portal or contact us to change billing details.

How is pricing calculated?: Pricing is based on the number of PCs (workstations and laptops) in your organization. Servers and network equipment are typically billed separately. Contact us for a detailed quote based on your specific needs.
Are there any setup fees or long-term contracts?: Setup fees vary depending on your initial requirements. We offer flexible month-to-month agreements with no long-term contracts required. Some Enterprise clients may prefer annual agreements with discounted rates.
What's included in "support"?: Support includes troubleshooting, software installation, configuration changes, security updates, and general IT assistance. Hardware purchases and major projects (like migrations) are typically billed separately or quoted as projects.
Can I change plans later?: Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. We'll work with you to find the right plan as your needs evolve.
Do you support Macs and other devices?: Yes, we support Windows, macOS, and Linux systems. Mobile devices (phones, tablets) can be included in your plan for an additional fee. Contact us to discuss your specific device mix.

Have more questions? Check our FAQ, book a demo, or contact us and we'll be happy to help.

📊 Free Resource: IT Budget Planner

Free IT Budget Planner Template

A ready-to-use spreadsheet template covering hardware refresh cycles, software licensing, support costs, and security investments for 1–3 year planning.

Hardware lifecycle planning (PC, servers, network)
Software & SaaS licensing costs
IT support & managed services budgeting
Security and compliance cost estimates
3-year IT roadmap worksheet

Loading…

Simple, Transparent Pricing

Predictable per-PC pricing that scales with your business. No hidden fees, no surprises.

Basic

Essential IT support for small businesses

$35per PC/month

Remote support & troubleshooting
Basic system monitoring
Business hours support (8 AM - 6 PM)
Email & phone support
Software updates & patches
Virus & malware protection
Monthly reporting

What's in the next tier: On-site support, extended hours, backup & recovery

Get Started

Premium

Comprehensive support with on-site service

$50per PC/month

Everything in Basic
On-site support visits
Advanced monitoring & alerts
Extended hours support (7 AM - 8 PM)
Priority response times
Proactive maintenance
Quarterly IT reviews
Backup & recovery services
Network management

What's in the next tier: 24/7 support, dedicated account manager, custom SLA

Get Started

Enterprise

Tailored solutions for larger organizations

Custompricing

Everything in Premium
24/7 support & monitoring
Dedicated account manager
Custom SLA agreements
On-site visits as needed
Strategic IT consulting
Security audits & assessments
Cloud migration support
Custom solutions development
Unlimited support tickets

Contact Sales

Is Managed IT a Good Investment for Your Business?

Use our ROI calculator to see how managed IT compares to your current IT costs.

Managed IT ROI Calculator

Calculate the return on investment from switching to managed IT services.

Number of employees

Current monthly IT spend ($)

$3,500

Downtime hours per month

Average employee hourly salary ($)

$35

IT incidents per year

Average cost per incident ($)

$5,000

Frequently Asked Questions

Billing & payment

Invoices are sent to your account email. Update your payment method in the client portal or contact us to change billing details.

How is pricing calculated?: Pricing is based on the number of PCs (workstations and laptops) in your organization. Servers and network equipment are typically billed separately. Contact us for a detailed quote based on your specific needs.
Are there any setup fees or long-term contracts?: Setup fees vary depending on your initial requirements. We offer flexible month-to-month agreements with no long-term contracts required. Some Enterprise clients may prefer annual agreements with discounted rates.
What's included in "support"?: Support includes troubleshooting, software installation, configuration changes, security updates, and general IT assistance. Hardware purchases and major projects (like migrations) are typically billed separately or quoted as projects.
Can I change plans later?: Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. We'll work with you to find the right plan as your needs evolve.
Do you support Macs and other devices?: Yes, we support Windows, macOS, and Linux systems. Mobile devices (phones, tablets) can be included in your plan for an additional fee. Contact us to discuss your specific device mix.

Have more questions? Check our FAQ, book a demo, or contact us and we'll be happy to help.

📊 Free Resource: IT Budget Planner

Free IT Budget Planner Template

A ready-to-use spreadsheet template covering hardware refresh cycles, software licensing, support costs, and security investments for 1–3 year planning.

Hardware lifecycle planning (PC, servers, network)
Software & SaaS licensing costs
IT support & managed services budgeting
Security and compliance cost estimates
3-year IT roadmap worksheet